Remoters SAS (hereinafter the Company) operates a website accessible at the address www.remoters.io (hereinafter the “Marketplace”), dedicated to connecting Real Estate Hunters and Customers.
Les Chasseurs Immobilier Remoters are natural or legal persons independent of the Company, who have registered a commercial activity and are registered with the corresponding commercial register, or operating as a self-employed person under legal conditions and who offer their services to Customers through the Marketplace.
Because of Remoters' commercial approach, aimed at allowing French residents to settle in cities located abroad, Remoters Real Estate Hunters are most often based abroad. It is fully their responsibility to ensure that the activity they carry out on the platform is valid and declared from a legal and fiscal point of view, in the territory from which they operate.
To be listed as a Real Estate Hunter on the Marketplace and be visible to Users, the Remoters Real Estate Hunter is required to accurately and completely fill in his account, to upload a recent photograph, as well as to update his Account.
As the Marketplace is a local marketplace, the Remoters Real Estate Hunter is required to indicate as the main area of activity, the place where he is registered or his place of usual residence.
The Remoters Real Estate Hunter acknowledges and accepts that the creation of an Account on the Marketplace implies the unreserved acceptance of concluding a Billing Mandate with the Company. Under the Invoicing Mandate, the Remoters Real Estate Hunter, the principal, entrusts exclusively to the Company, the agent, (i) the establishment and issuance of its invoices for the Missions carried out via the Marketplace, and (ii) the collection of the payment of said invoices, on its behalf.
The Remoters Real Estate Hunter agrees to download on the Marketplace or on the interfaces of its payment partner Stripe, the documents required concerning him in order to meet his obligations in the context of the fight against hidden work, as well as the transparency rules (KYC) in order to fight against tax fraud, money laundering and terrorist financing.
The Remoters Real Estate Hunter sends the Company all the information useful for the establishment of invoices, which can only be issued by the Company as of the Validation of the Mission by the Real Estate Hunter.
In the event of a justified request to rectify the invoice, the Company undertakes to issue a corrective invoice without delay. The invoices issued by the Company will expressly refer to the Invoicing Mandate insofar as they bear the following mention “Invoice established by Remoters in the name and on behalf of [name/denomination of the Remoters real estate hunter]”, or any equivalent mention.
The Remoters Real Estate Hunter recognizes that the updating of all information relating to its legal, accounting and fiscal situation is essential for the execution of the Billing Mandate and as such undertakes to communicate to the Company without delay any modification likely to impact its execution (modification of head office, corporate form, etc.).
The Company undertakes to comply with all applicable legislation on invoicing, and in particular will ensure that adequate accounting and fiscal information (and in particular VAT) appears in the invoices issued, based on the elements indicated by the Real Estate Hunter on its hunter interface. Les Chasseurs Immobilier Remoters remain solely responsible for their accounting and fiscal obligations with regard to the issuance of their own invoices.
The Billing Mandate is one of the Services provided by the Company, the financial consideration of which is included in the commission payable by the Remoters Real Estate Hunter to the Company. The Company will provide copies of all invoices issued under the Invoicing Mandate. The Remoters Real Estate Hunter will immediately contest the invoices issued in his name and on his behalf by the Company and, at the latest, three days after the issuance of the said invoice.
The Billing Mandate will take effect upon acceptance of the General Conditions, and until the Remoters Real Estate Hunter is unsubscribed from the Site for any reason whatsoever, or until the Company denounces the Billing Mandate.
With regard to Real Estate Remoters registered outside France, who are the majority on the platform, they are also required to respect all the obligations incumbent on them under the legislation applicable to their status in their country of residence, as well as the obligations arising from their use of the Marketplace.
In the event that a Real Estate Hunter provides false, inaccurate, inaccurate, outdated or incomplete data, the Company will be entitled to suspend or close his Account and to refuse him, in the future, access to all or part of the Services.
a) Connecting Users via the Marketplace
The Customer comes into contact with the Remoters Real Estate Hunter by contacting him directly via the Marketplace or via the contact details of the real estate hunter transmitted by the marketplace.
After discussion on the field and the terms of the Mission, the Customer receives a Quote via the Marketplace. This document is most often called “Finding housing with peace of mind.”
b) Provisioning by the Customer of the amount of the Mission
In the event of agreement on the Quotation, the Customer funds his electronic money account with the amount of the Mission as shown in the estimate, which allows the Remoters Real Estate Hunter to start the Research Mission.
The Remoters real estate hunter will begin the execution of his Research Mission as from the notification made to him on the Marketplace or by an automated email, or by one of the Marketplace employees that the provisioning of the amount of the Mission has been completed by the Customer. In the event of non-compliance with this provision, the start of the Mission by the Remoters real estate hunter before the amount of the Mission is provisioned is carried out at the risk and peril of the Remoters real estate hunter who expressly acknowledges renouncing any recourse against the Company.
During the course of the Mission, the Remoters real estate hunter may agree with the client on a modification of the amount of the provision, without the company having to intervene in this decision. The Company will provide tools allowing the new amounts provisioned to be in accordance with the agreement between the Real Estate Hunter and the Client.
c) Closure of the mission
It is the Remoters Real Estate Hunter who determines, on an interface made available to him by the company, that the mission is concluded.
At the end of the Mission, an invoice is established and issued by the Company in the name and on behalf of the Remoters Real Estate Hunter, in application of the Billing Mandate.
As an exception, the company may invoice on its behalf in the event that the location of the Real Estate Hunter does not allow him to meet the KYC obligations of his payment partner.
By this validation, the Real Estate Hunter definitively renounces any claim or recourse against the Company in connection with a dispute between it and the customer, in particular with regard to the full payment of the commission due to the Company.
d) Determination of the Service, sales prices to customers and possible cancellation conditions.
The Remoters Real Estate Hunter is free to determine the services he wishes to offer to Customers, the price, as well as any reimbursement conditions. These conditions will be summarised on the quotation document presented to customers.
With some exceptions, the Property Hunter pays a commission to the Company, calculated on the basis of a percentage of the total value of the Mission including VAT. This commission is directly deducted from the amount payable to the Real Estate Hunter.
The amount of the commission is set at 30% of the Mission's price including VAT. It may be the subject of exceptions by mutual agreement, in particular in the case of customers who find themselves in contact with the Real Estate Hunter without the Company being at the origin of this connection.
The Real Estate Hunter only has an advisory role with respect to the client.
In particular, he does not take any part in the signing of rental documents, does not manage any financial flow (deposit, rent payment) and in general in any action that would lead to his action being assimilated to that of a real estate professional.
The Real Estate Hunter undertakes to maintain strict confidentiality with respect to the exchanges he may have had with Customers and to the information that may have been transmitted to him or that he may have knowledge of during a contact via the Marketplace (whether or not having resulted in a Mission). Property Hunters in particular refrain from sharing with any third party, whether privately or on social networks, any exchange, information or conversation excerpts from the Marketplace messaging system.
This rule is not applicable within the framework of the Mission which has been entrusted to Les Chasseurs Immobilier, to third parties who are the subject of the Mission, for example: real estate agency, owner of private housing, or professional host able to offer accommodation corresponding to the wishes of the Customer, in particular.
The methods of processing data related to the use of the Marketplace and any other interaction with the Company are explained on the detail page the data protection policy of the Society. This data protection policy explains in particular the rights of access, rectification, deletion, deletion, portability and limitation available to the persons concerned by the processing of personal data that the Company implements.
For the proper functioning of the Marketplace and the Services, cookies may be placed on the User's terminal when connecting to the Marketplace. Cookies are small text files that are stored in the browser or terminal by Internet Marketplaces, applications, online media and advertisers.
The Marketplace and each of its components, in particular but not limited to, texts, images, videos, videos, photographs, brands, logos, corporate names, domain names, are the exclusive property of the Company or that of its partners.
These elements are protected by intellectual property and other laws, including copyright.
Any reproduction or representation, in whole or in part, of the Marketplace or any of the elements that make it up, without the authorization of the Company, is prohibited and constitutes an infringement punishable by the Intellectual Property Code.
Any User who posts Content on the Marketplace retains full ownership of everything they post.
By creating a profile or leaving recommendations on the profiles, the User expressly authorizes the Company to use, broadcast, broadcast, broadcast, publish, modify, adapt, translate and display this Public Content on the Marketplace, social networks, blogs operated by the Marketplace, social networks, blogs operated by the Marketplace and/or on any other medium (in particular physical and digital media, press kit, commercial support, promotional and/or advertising material), by any means, for the purposes of exploitation, of improvement, promotion, marketing, advertising the Services and the Marketplace or for the purposes of setting up partnerships. This authorization is valid for the whole world and for the entire duration of the User's registration.
The User acknowledges that any use of their Content made by the Company prior to unsubscribing, deleting or terminating their Account cannot be called into question.
The User is authorized to create one or more hypertext links pointing, for example, to the Marketplace home page or to his profile page if he is a real estate hunter.
Users are prohibited from creating any link from Marketplaces that does not comply with current legislation or that is likely to harm the interests, reputation and/or image of the Marketplace and the Company.
In any event, the Company reserves the right to terminate this authorization at any time if it seems to it that the link established with the Marketplace is likely to harm its interests, its reputation and/or its image.
The Marketplace may contain links to sites of partners of the Company or to sites of third parties. The Company has no control over these sites and therefore assumes no responsibility for the availability of these sites, their content and for the products and/or services available on or from these sites.
The Company will not be responsible for any direct or indirect damage that may occur during the User's access to the partner and/or third party site and the use of the contents and products and/or services of this third party site by the User.
This contract is concluded for an indefinite period of time from the acceptance of the General Conditions by the User.
Any use of the Marketplace and the Services contrary to the General Conditions and/or the laws and regulations in force entitles the Company to suspend, without notice, the User Account or to refuse the User access to all or part of the Marketplace in the future, without prejudice to any damages and interests that the Company may be entitled to claim.
The Company may, in addition, five (5) days after having informed the User by email, automatically close the suspended User Account and this, without any compensation being due for any reason whatsoever.
In particular, these measures may be taken in the following cases:
- communication of false information by the User (documents, location, experience...) );
- abusive remarks about a User or an employee of the Company;
- unfair use and/or circumvention of the Marketplace, in particular the contracting of a Mission outside the Marketplace;
- subcontracting of Missions that are entrusted to a real estate hunter, employees or third parties;
Likewise, in the event that the User is the subject of repeated disputes or reports from Customers reported to the Company's Customer Service, the Company will be entitled to suspend or close his account.
The closure of the User Account by the Company automatically leads to the termination of these General Terms and Conditions.
In the event that one of the clauses of this contract is declared null and void by a change in legislation, regulations or by a court decision, this cannot in any way affect the validity and compliance with these General Conditions.
The failure of the Company to exercise the rights granted to it pursuant hereto does not constitute a waiver of its rights.
The Company reserves the right to modify all or part of these General Terms and Conditions at any time, at its sole discretion.
A User who continues to use the Marketplace once these changes have been made is deemed to have accepted these changes.
If the changes made by the Company are significant, the Company will inform Users using reasonable means, for example, by publishing a notice relating to these changes on the Marketplace or by sending an informative email to Users.
These General Terms and Conditions are subject to French law. Any dispute relating to their formation, conclusion, interpretation and/or execution falls under the exclusive jurisdiction of the courts within the jurisdiction of the Créteil Court (Val de Marne, France)
